Last updated: September 22, 2025
Academy Sports + Outdoors; Fashware
801 E William Cannon Dr, Austin, TX 78745, United States
📧 Support: support@fashware.store
ELIGIBLE SHIPPING LOCATIONS
We ship to all 50 U.S. states, including Alaska and Hawaii.
We do not ship to PO Boxes, APO/FPO addresses, or international destinations at this time. Please provide a physical street address at checkout.
CARRIERS WE USE
We ship with USPS and UPS. The carrier is selected automatically based on reliability and service level to your address.
SHIPPING RATES & DELIVERY ESTIMATES
- Standard Shipping: Free — 5–7 business days
- Expedited Shipping: $9.99 — 3–5 business days
Delivery timelines can vary due to weather, holidays, carrier capacity, or other unforeseen events.
HANDLING/ PREPARATION TIME
All orders are processed within 1–2 business days (excluding weekends and holidays).
Orders placed before 4:00 PM (GMT‑05:00) Eastern Standard Time are processed the same day. Orders after this time are processed the next business day.
ORDER & SHIPPING EMAILS
- Order Confirmation: Sent immediately after checkout with your Order ID, order summary, total, and shipping address.
- Shipping Confirmation: Sent when your order ships, including a tracking link. Tracking info may take 24–48 hours to update.
LOST, DAMAGED, OR MISSING PACKAGES
- If a package arrives damaged, contact us immediately at support@fashware.store with your order number and photos.
- For lost or missing packages, we will work directly with the carrier to resolve the issue. Replacement may be provided at no extra cost, depending on circumstances.
INCORRECT ADDRESS & DELIVERY ISSUES
Please ensure your shipping address is entered correctly at checkout.
- Fashware is not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.
- If a package is returned due to an incorrect address, customers are responsible for the reshipping fee.
EXTRA NOTES
- All prices and fees are in USD.
- Orders are dispatched as quickly as possible, in the order received.
- Tracking is provided for every shipment via email.
NEED HELP?
For any questions regarding your order or shipping, please contact:
📍 Address: 801 E William Cannon Dr, Austin, TX 78745, United States
📧 support@fashware.store